Privacy Policy

We may collect information necessary to create and maintain your account, provide financial services, prevent fraud, comply with legal obligations, and protect our users. This may include:

B-Cash may use personal information to:

• Create and manage your account
• Verify your identity
• Provide wallet services
• Process deposits and withdrawals
• Process transfers and payments
• Provide customer support
• Authenticate users
• Prevent unauthorized access
• Detect and prevent fraud
• Detect suspicious activity
• Protect B-Cash users and systems
• Maintain transaction records
• Reconcile payments
• Investigate security incidents
• Comply with applicable legal and regulatory requirements
• Enforce our Terms and Conditions
• Improve and maintain our services
• Diagnose technical problems
• Communicate important service information
• Respond to requests, complaints, and support inquiries

Because B-Cash provides wallet and financial-related services, transaction information may be retained for operational, security, fraud-prevention, accounting, audit, and legal purposes.

Transaction records may include information about deposits, withdrawals, transfers, payments, wallet activity, transaction references, and related account activity.

B-Cash does not sell your financial information to advertisers.

Identity documents and verification information are sensitive information.

B-Cash applies appropriate technical and organizational measures intended to protect this information from unauthorized access, disclosure, alteration, or destruction.

Access to identity documents should be restricted to authorized personnel and service providers who require access for legitimate business, verification, security, legal, or compliance purposes.

Where technically supported, access to identity documents should use secure authentication, authorization controls, private storage, expiring access links, and audit logging.

B-Cash may share information only when reasonably necessary for legitimate business, security, legal, operational, or service-delivery purposes. This may include sharing information with:

B-Cash uses reasonable technical and organizational safeguards designed to protect personal and financial information. Depending on the system and information involved, security measures may include:

• Encryption in transit
• Secure authentication
• Access controls
• Role-based permissions
• Database-level security rules
• Private storage for sensitive documents
• Expiring access links
• Administrative activity logs
• Security monitoring
• Fraud detection
• Rate limiting
• Session security
• Backup and recovery controls
• Server-side authorization
• Protection against unauthorized API access

No internet-connected system can be guaranteed to be completely secure.

B-Cash therefore cannot guarantee absolute security, but we work to continuously improve our security controls.

B-Cash does not claim to possess certifications, audits, regulatory approvals, licenses, or security certifications unless such claims have actually been obtained and can be verified.

You are responsible for keeping your account credentials and authentication information confidential. You should:

• Use a strong and unique password
• Never share your password
• Never share authentication or verification codes
• Use only official B-Cash applications and websites
• Report suspicious activity immediately
• Log out of shared or public devices

B-Cash will never intentionally ask you to disclose your password or sensitive authentication credentials through an unofficial channel.

For security, fraud prevention, troubleshooting, auditing, and legal purposes, B-Cash may maintain logs relating to:

• Login attempts
• Authentication events
• Account changes
• KYC actions
• Wallet activity
• Transactions
• Payment events
• Security events
• Administrative actions
• API activity
• Device and session information

B-Cash may use cookies, local storage, session storage, or similar technologies for purposes such as:

• Authentication
• Maintaining sessions
• Security
• User preferences
• Application functionality
• Performance monitoring

B-Cash does not use browser storage to create advertising profiles unless specifically disclosed in an updated Privacy Policy.

B-Cash retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Certain information may need to be retained longer because of:

• Financial recordkeeping
• Fraud prevention
• Security investigations
• Legal obligations
• Accounting
• Dispute resolution
• Audit requirements
• Enforcement of agreements

Closing an account does not necessarily result in immediate deletion of all information.

You may request closure of your B-Cash account.

Where legally and operationally possible, B-Cash may delete or anonymize personal information that is no longer required.

However, certain records may need to be retained for legal, security, financial, fraud-prevention, accounting, or audit purposes.

Depending on your location and applicable law, you may have rights relating to your personal information, including:

• Requesting access to your information
• Requesting correction of inaccurate information
• Requesting deletion where legally available
• Requesting restriction of processing where applicable
• Objecting to certain processing
• Requesting portability of certain information
• Withdrawing consent where processing is based on consent

Requests may be subject to identity verification and applicable legal limitations.

Contact: support@bcashglobal.com

B-Cash may use service providers located in countries different from your country of residence.

Where personal information is transferred internationally, B-Cash will seek to use appropriate safeguards required by applicable law.

B-Cash may rely on third-party services for authentication, hosting, payment processing, identity verification, communications, security, analytics, and other operational functions.

Those services may have their own privacy policies and terms.

B-Cash is not responsible for privacy practices of independent third-party services outside our control.

Where required, B-Cash will provide appropriate information about important third-party processors.

B-Cash services are intended for individuals who are at least 18 years old unless a specific service states otherwise and applicable law permits it.

B-Cash does not knowingly provide financial services to children under 18.

If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to address the situation.

B-Cash does not sell or rent users' personal information to advertisers.

Information may be shared with service providers when necessary to provide B-Cash services, process transactions, prevent fraud, secure accounts, comply with legal requirements, or operate our business.

If California privacy laws apply to you, you may have additional rights concerning your personal information. Depending on the applicable law, these may include rights to:

• Know what categories of personal information are collected
• Request access to certain personal information
• Request correction
• Request deletion where applicable
• Opt out of certain activities where legally applicable
• Receive equal treatment for exercising privacy rights

Requests should be submitted to: support@bcashglobal.com

If you are located in the European Economic Area or United Kingdom and applicable data protection laws apply to B-Cash processing, you may have additional rights under applicable privacy laws. These may include:

• Access
• Correction
• Deletion
• Restriction
• Objection
• Data portability
• Withdrawal of consent
• The right to lodge a complaint with an appropriate supervisory authority

B-Cash may process personal information when necessary to comply with applicable financial, anti-fraud, anti-money-laundering, identity-verification, accounting, tax, legal, or regulatory requirements.

Nothing in this Privacy Policy should be interpreted as a representation that B-Cash is a bank, licensed financial institution, money transmitter, payment institution, or regulated financial institution unless such status has been independently verified and legally applies to the relevant B-Cash service.

Where B-Cash services are provided through regulated third-party financial institutions or payment providers, those providers may have separate legal and regulatory responsibilities.

B-Cash may monitor and investigate activity that appears suspicious, fraudulent, abusive, unauthorized, or harmful. This may include analyzing:

• Transaction patterns
• Login behavior
• Device information
• IP information
• Account activity
• Payment information
• KYC information
• Security events

B-Cash may restrict, suspend, or terminate accounts when reasonably necessary to protect users, the platform, payment partners, or comply with applicable law and our Terms and Conditions.

B-Cash may use automated systems for security, fraud prevention, risk detection, authentication, transaction monitoring, and account protection.

Where applicable law provides rights concerning automated decision-making or profiling, users may contact B-Cash for additional information or to exercise applicable rights.

If B-Cash determines that a security incident has resulted in unauthorized access to personal information and notification is required under applicable law, B-Cash will take appropriate steps to investigate, contain, remediate, and notify affected individuals or authorities as required.

B-Cash may update this Privacy Policy from time to time.

When material changes are made, B-Cash may update the "Last Updated" date and provide additional notice where required.

You should periodically review this Privacy Policy to remain informed about how B-Cash handles personal information.

For privacy questions, requests, or concerns, contact:

B Cash Global

Privacy: support@bcashglobal.com
Security: support@bcashglobal.com
WhatsApp: +1 409 419 3053
Website: https://bcashglobal.com/

This Privacy Policy is intended to accurately describe B-Cash's privacy practices.

Do not publish statements claiming that B-Cash is:

• A bank
• A licensed money transmitter
• A regulated financial institution
• PCI certified
• SOC 2 certified
• ISO certified
• Audited
• Government approved
• Regulated by a particular authority

unless those statements have actually been verified and legally apply to the relevant B-Cash entity and service.